![]() ![]() ![]() Just remember that when you plug the ethernets back in after, that you just plug into the YELLOW ports. You can then disconnect the coax off of the coax output on the modem and any ethernet cables plugged into the ethernet ports on the Modem. When it is dead it is dead.įirst of all, make sure you have the power to your set top boxes unplugged. #SPEEDTEST HAWAIIANTEL TV#The easiest thing to fix, a dead internet or dead TV service. Trust me there is nothing worse than going there and it is NOT DEAD. I would gladly show you, I showed a few this AM while trying to enjoy my coffee on my break. Next time a tech is at your house if you ever call repair and REQUEST a tech come out ask to see. These tools will show you things that would take too long to explain. With this combination of tools they can see if there are issues with the copper phone line to the house, even the wiring inside of the house. They have meter's as well as programs on there Laptops to look at the line from the Central office right to the house and even the Modem and TV set top boxes. The techs also have other tools at there disposal to trouble shoot lines. Once you hop off of it (MTS Network) you must remember they have NO control of speeds. You must remember that MTS technicians throughout the company do there best to ensure the best possible service to there customers within MTS's Network. So as long as they are seeing the approximate speeds to what is requested by the customer we have done our job. They have NO control of your personal devices or your habits on how you use them and what places you visit. When a tech goes out on a service call speed related, speed tests are done with the techs LAPTOP. You can say all you want about false advertising. I may hear about this post when I get back to work (even though this is on my OWN TIME while I watch Team Canada curl with a glass of bourbon)but since everyone wants to solve there problems here I will slowly try and give some light on basic trouble shooting and testing.įirst of all, 25 meg or 50 meg VDSL/INET platforms are NOT guaranteed speeds. There are many things to many to mention that can effect speeds. The platform is NOT as simple as you all think it is. I highly doubt one reply was from someone who works on it except me. I see there are a lot of MTS Internet specialists here. Nothing irritates me more than when people come on E-Brandon to try and trouble shoot there problems which should be dealt with by the appropriate people. Number 2 reason, to many people know who I am and I cannot go anywhere without someone commenting on "hey SHTRGUY, I read this or that on E-Brandon" Anyways lets get to the topic at hand. Well I will save those for another day when I start some threads asking why this or that. You cannot say negetive thoughts or give your opinions on certain topics. Oh yes I forgot, this is the world of today. It seems that every time I call a spade a spade my posts get yanked. It has been a VERY LONG time since I have thought about posting on this Forum. ![]()
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